All products are hand made and will be processed within 7-10 business days unless it is a customized piece. Pick up option in Silver Springs, Maryland is available. Same day service depending on capacity is available in store only for an additional fee. Please allow 2-3 business days for order to be available in store once order is completed in store. Once order is ready for pick up, the customer will be notified via email.

Customized Production

Once your order is placed, please allow 3- 4 weeks for processing and 3-5 days for delivery. We typically we aim to process orders as soon as possible. Please note that during peak seasons and special promotions, processing times may be slightly longer.

We provide tracking information, allowing you to monitor the status and estimated delivery date of your email with the trackng number once your order is shipped.

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be responsible for delays or non delievery caused by incorrect or incomplete address information.

If you have any questions or need further assistance regarding our shippig policy, please dont hestitate to contact our our customer support team. We value your business and are committed to providing a smooth and reliable shipping experience for all our customers.